At phking, protecting your personal information is something we take seriously. This Privacy Policy explains what data we collect from players in the Philippines, how we use it, and what rights you have over your own information. Please read this page before registering or using our platform.
When you register for a phking account, we collect personal details including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect government-issued identification documents when verifying your identity before processing withdrawals or approving bonus claims. During your use of the platform, we automatically gather technical data such as your device type, browser version, IP address, and session activity logs. Payment information — including your GCash or Maya account details — is collected solely to process deposits and withdrawals in Philippine pesos. We do not store full card numbers or payment credentials beyond what is required for transaction processing. Gameplay data such as betting history, wager amounts, and session duration is recorded for account management, fraud prevention, and responsible gaming monitoring. All data collected is limited to what is genuinely necessary to provide you with a safe and functional betting experience.
Your personal data is used primarily to operate and maintain your phking account, process transactions, and verify your identity in line with applicable Philippines regulations. We use your contact details to send you account-related notifications, security alerts, and — where you have opted in — updates about promotions available on the Promotions page. Gameplay and session data helps us monitor for unusual account activity, prevent fraud, and comply with responsible gaming obligations. Aggregated and anonymised data may be used internally to improve platform performance, product features, and the overall player experience. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. Where we share data with trusted service providers — such as payment processors or identity verification partners — those parties are contractually bound to handle your data securely and only for the purposes we specify. You may withdraw your consent to marketing communications at any time by contacting us at [email protected].
phking applies industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure HTTPS protocols, and sensitive account data is stored on protected servers with restricted access controls. We retain your personal data for as long as your account remains active or as required to comply with our legal and regulatory obligations in the Philippines. If you close your account, we will retain certain records for the minimum period required by applicable law, after which data is securely deleted or anonymised. Our internal team members who handle personal data are trained on data privacy obligations and are bound by confidentiality agreements. We conduct periodic reviews of our security practices to ensure they remain effective against emerging threats. In the event of a data breach that could affect your rights or interests, we will notify you and the relevant authorities promptly in accordance with applicable Philippines data protection law.
As a player based in the Philippines, you have the right to access the personal data we hold about you, request corrections to inaccurate information, and ask us to delete your data where there is no lawful reason for us to continue holding it. You may also object to or restrict certain types of processing, and where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing. To exercise any of these rights, please contact our support team at [email protected] and we will respond within a reasonable timeframe. We may need to verify your identity before acting on a data request to protect your account from unauthorised access. If you believe your data rights have not been respected, you have the right to raise a concern with the relevant data protection authority in the Philippines. For general questions about how your account data is managed, you can also visit our FAQ page for quick guidance. We are committed to honouring your privacy rights in a transparent and timely manner.
This Privacy Policy may be updated from time to time to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, the revised policy will be published on this page with the date it takes effect. We encourage you to review this page periodically so you are always informed about how your data is handled. Continued use of the phking platform after an update constitutes your acceptance of the revised policy. If you have any questions or concerns about this Privacy Policy or the way we handle your data, please reach out to us directly at [email protected]. You can also review our Terms and Conditions for the full set of rules governing your use of the platform.
Last reviewed: 2025. This policy applies to all players accessing phking from the Philippines.
The full rules governing your use of the phking platform are set out in our Terms and Conditions. This covers everything from account registration and wagering rules to promotions, withdrawals, and account closures for players across the Philippines.
Read TermsYour wellbeing matters. Our Responsible Gaming page provides tools to help you stay in control, including deposit limits, session reminders, cooling-off periods, and self-exclusion options — all available directly through your phking account.
View ToolsHave questions about your account, data requests, or how we handle your information? Our FAQ page covers the most common topics in plain language. For anything not covered there, contact us at [email protected] and our team will assist you.
Go to FAQYour data is protected, your rights are respected. Join phking and enjoy sports betting and casino-style entertainment built for players across the Philippines.